The typical manager spends 30-50% of his or her time dealing with workplace conflict (IML Australia). This equates to around 20 hours a week (and we don’t know if it’s being handled well or not), so if conflict is inevitable, what can we do to understand it better and make it as productive as possible? […]
When we listen to stories we are transported, not just because we are in a different state of brainwave, but because we are using a different brain network called the default narrative network which takes us into mind wandering, imagination and possibility. We each interpret the story in our own unique way and therefore own it and its message.
We often think about engagement as something organisations need to do to retain staff and encourage discretionary effort, but what happens when the individual is already at maximum contribution yet is not feeling satisfied with work? Is this individual disengaged or just too tired to care? In many of the organisations we are working with, […]