Training Facilitation Speaking
There have been some interesting conversations in our household since the release of the Banking Royal Commission report and subsequent recommendations, and the recurring theme is that of justice, fairness and equality. This post isn’t about what we think of the recommendations but rather an insight into how people feel, react and respond when fairness […]
We are thrilled to be partnering with the Institute of Managers and Leaders in their Leadership Impact series of events and they are bringing over Dr Hannah Critchlow to Australia to speak on the neuroscience behind leadership. Hannah is a neuroscientist with a grounding in neuropsychiatry. She demystifies the human brain using Radio, TV and […]
As leaders we are expected to be calm when all around is in chaos, but often we’re like the proverbial duck, smooth on the surface and paddling like heck underneath! We are also human, not superhuman, with our own frustrations, worries and doubts – just like the people we lead. We know that our emotions affect […]
Let me start by getting you thinking with a little puzzle. A bat and ball together cost $1.10. The bat costs $1 more than the ball. How much does the ball cost? Did you arrive at 10c? Then you’re a fast thinker. Answer to the puzzle at the end of this article. If only I […]
The typical manager spends 30-50% of his or her time dealing with workplace conflict (IML Australia). This equates to around 20 hours a week (and we don’t know if it’s being handled well or not), so if conflict is inevitable, what can we do to understand it better and make it as productive as possible? […]
Anne and I of recent have seen patterns where teams are under pressure to perform and deliver, often in complex, chaotic and fast-paced environments and the one thing that can make or break the cohesiveness, resilience and performance of a team is the levels of trust, for each other, for colleagues and for their boss. […]
In our many years of managing, we rarely met an employee who was not anxious about receiving feedback, especially of the ‘constructive’ kind. With advances in brain imaging technology we are learning more about how feedback is received by the brain and the degree to which it achieves the goal for which it is intended. 1 […]
Before the advent of the Gutenberg press, business and trade was conducted orally. We shared stories. We then ‘progressed’ to creating rational, analytical and factual memos and reports for the communication of everything important. 600 years or so later and we are relearning what our early ancestors perfected around the campfire, that we can’t engage […]
We often think about engagement as something organisations need to do to retain staff and encourage discretionary effort, but what happens when the individual is already at maximum contribution yet is not feeling satisfied with work? Is this individual disengaged or just too tired to care? In many of the organisations we are working with, […]
Our aim with this article is to share with you our experience combined with the latest findings from neuroscience about what we can predict about behavioural responses to change and how we can plan to minimise the perceived threat to people. Whilst we aim to keep it brief we also want it to be of […]
